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Service Tips
Transfer Ownership
  1. The new owner please visit 3Shop in person and bring along with
    • Original authorization letter with the Original mobile account registered owner's HKID card / BR copy, and
    • A proof of residential address (latest 3 months)
  2. The new owner needs to pay
    • The account outstanding balance (if applicable)
    • The $300 transfer of ownership fee
    • The one-month advance service fee
    • The value-added services (if applicable)
    • The $1500 deposit (applicable for non-HK residents only)
Important Note:
  • Change of mobile account ownership is not available during the contract's effective period
  • The payment method set up by the previous owner will be stopped upon the completion of the ownership transfer. The new owner will have to apply the autopay separately (if any)
  • 3Self-Service Password will be reset after the transfer of ownership
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